FAQ about appliances in Geelong

What areas do you service?

Julian’s Appliance Centre is based in Geelong, so you can drop off your item for service and repairs to our address. For on-site servicing we will come to you in Geelong, Torquay and Queenscliff. We service all suburbs of Geelong, Grovedale, Waurn Ponds, Breakwater, Highton, Belmont, Norlane, Corio, Newtown, Geelong West, Hamlyn Heights, and East Geelong. Contact us and we will be able to help you our further!

Can you help with ducted vacuum cleaners?

Ducted vacuum systems may seem to cost more than a conventional vacuum cleaner, yet over the life of your system this cost reduces significantly. Firstly, when you install a ducted vacuum system, the value of your home automatically increases. Secondly, the exceptional cleaning power that a ducted vacuum system offers prolongs the life of carpets, curtains, and other fabrics, saving you money in the long run. It’s difficult to put a price on the convenience, efficiency and exceptional cleaning power, but ducted vacuum systems are worth their weight in gold. We provide installation, servicing and repairs for a variety of brands.

Why does my vacuum cleaner have poor suction?

There could be a number of reasons for this. First, your vacuum bag could be full and might need to be emptied. If this has been done and the problem continues, take note if your vacuum sounds normal. If it doesn’t, it might have a motor-related problem such as a broken drive belt or a drive belt that has loosened over time. Drive belts can often break when the vacuum has been blocked. Our best suggestion is to bring your vacuum into Julian’s Appliance Centre in Geelong for a service.

I have a sore back, what vacuum cleaner is the best for me?

The best type of vacuum cleaner to use when you have a sore back could be a ducted vacuum system as there is nothing heavy to carry or move around. The wide range of attachments can be tailored to your individual needs. If a ducted vacuum system is not viable for your home, the traditional answer would be to use an upright vacuum cleaner. While upright vacuum cleaners are generally easier on a sore back, some lighter model barrel vacuums that use a spinning brush system can also be safe to use.

When I use my vacuum cleaner it makes the air smell musty, how can I avoid this?

Some vacuums use bags and others do not. All vacuums have filters. If you are experiencing a musty smell when you vacuum it could be a combination of the bag needing replacement and the filter needing cleaning/replacement. If you have your vacuum serviced at Julian’s Appliance Centre we will clean and/or replace these as required.

When should I change the filter on my vacuum cleaner?

This will vary model to model. Some filters do not require changing but instead can be washed. Take note of the instructions provided by your manufacturer. If in doubt, bring your vacuum cleaner to us and we will provide you with the right advice.

Do vacuum cleaners need to be serviced?

All vacuum cleaners need to be serviced. We recommend an annual service, however this can vary model to model. Some ducted vacuum systems are self servicing, requiring only maintenance when needed. At Julian’s Appliance Centre we recommend regular servicing of any vacuum to prolong its life and to ensure that it is operating at peak capacity.